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My experience with Fitbit Versa 3 and the Customer Service

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‎11-16-2022 14:49 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎11-16-2022 14:49 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

I can't believe I have spent 169€ on my versa3, I still have issues with connection and other apps after 4 weeks. The after care support has got me nowhere and only reiterate what I have already tried. They then tell me no refund.... really? Totally disappointed 😞

 

 

Moderator Edit: Clarified subject

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‎11-17-2022 04:23 - edited ‎08-04-2023 03:49

‎11-17-2022 04:23 - edited ‎08-04-2023 03:49

Hi there, @Misha23. Welcome to the Community Forums. Thanks for trying to troubleshoot the issues with your Versa 3. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

Maria | Community Moderator, Fitbit


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‎11-17-2022 04:23 - edited ‎08-04-2023 03:49

‎11-17-2022 04:23 - edited ‎08-04-2023 03:49

Hi there, @Misha23. Welcome to the Community Forums. Thanks for trying to troubleshoot the issues with your Versa 3. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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