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My experience with Fitbit Versa

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‎12-05-2019 16:51 - last edited on ‎12-06-2019 18:47 by Fitbit Moderator

‎12-05-2019 16:51 - last edited on ‎12-06-2019 18:47 by Fitbit Moderator

Just wanted to let everyone know that this is my 2nd Fitbit in 2 yrs and both have suddenly died. My first one was a Charge 2 and died weeks after the warranty period ended. So I ended up buying the Versa as a replacement and now this one died ironically shortly after the warranty period ended. Coincidence? I think Fitbit is pulling a page out of Apples playbook. 1 time, ok but now 2 times? They know that these batteries are defected yet refuse to be honorable and own up to it. Fool me once, fool me twice, but i'll be darned  if I will let them do it 3 times. Stay away!

 

Moderator edit: Subject for clarity 

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‎12-06-2019 18:47

‎12-06-2019 18:47

Hello @CallMeMrBill, it's nice to see you again participating here in the Community Forums, welcome back.

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit Versa and Charge 2, I totally understand how frustrating was this situation for you and appreciate your effort and patience troubleshooting the difficulties experienced prior to posting. Let me share with you that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always helpful for us to evaluate our procedures. 

 

Don't hesitate to contact me back if you have any additional questions, I'll be around. 

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