My ultimate review of Fitbit and the Versa

[guitarwoman]

So, I think I have had enough of reading the forum, and want to share my thoughts.

I was lucky, I believe, in that I got a Versa which basically works.  It's the silver/gray band combination.  Out of the box, it did just about everything right except sleep tracking, and with a couple of calls to support, even that is working as well as my Alta or Charge 2 ever worked.  My expectations are realistic (this is not a medical device) but it certainly gives me the information I want.  And, after abandoning Weight Watchers after another wonky update, I find that the calorie tracking is quite good.

What I cannot get over is Fitbit's response to users.   Given that some are brand new to the Fitbit environment (I've been using these devices since 2011), there should have been a lot more explanation and a lot less blame from the company.  And, it seems that there are real problems that have not been addressed.  What I also find very interesting is that there have been three app crashes (two android, one iOS) since the Versa launch.  I don't remember quite so many in years past.

What all of this adds up to is that this is the last Fitbit product I will buy.  When the Versa goes (probably in a year, given how my other devices went), I will go to another company.

[ACG]

Hello @guitarwoman

Very good report on your findings

Technology is travelling at a fast pace and issues will continue to arise due to ongoing circumstances. 

Everyone is always trying to build a better mouse trap.