help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My versa won't sync to bluetooth

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-21-2019 04:08

‎01-21-2019 04:08

My versa won't sync to the fitbit app on my phone. It says there is a problem with bluetooth but my phone links with everything else fine. Is there something i need to do to help it to sync? Or maybe return it?

Best Answer
0 Votes
4 REPLIES 4

‎01-21-2019 07:31

‎01-21-2019 07:31

What phone do you have?  If may not be supported by Fitbit.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎01-21-2019 08:41

‎01-21-2019 08:41

I versa fitbit will not sync with my LG K7 phone

Best Answer
0 Votes

‎01-21-2019 13:07

In response to DramaQueenDiva

‎01-21-2019 13:07

I have a Samsung Galaxy 9. My fitbit Charge 2 worked perfectly with this phone. But the Versa seems like a dud?

Get Outlook for Android
Best Answer
0 Votes

‎01-21-2019 17:24

‎01-21-2019 17:24

My Versa loses Bluetooth connection with my Galaxy Note 8 almost immediately after it connects. There is no consistent way to get it to reconnect. I had no problems with my Fitbit flex 2.

Best Answer