Need Versa 2 Factory reset with buttons

[Gflann]

Fitbit Versa 2 locked and before realising I had to unlock with phone, I unpaired device. 

Now cannot get access to resetting the pin to allow me access to fitbit. 

I need an option of a factory reset with buttons please. 

[Rich_Laue]

• Did you un-pair the device from your phone?
• Or did you remove the Versa 2 from your Fitbit account
• Unpairing the device doesnt remove the tracker from your account.
• Unless you have Fitbit pay setup, there is no reason for a pin lock.
• With Fitbit pay, setting the pin for Fitbit Pay will eliminate many problems.
• Resetting with the app takes less than 30 seconds.

Here is it.

Hold the back button for about 8 seconds. 

When the Fitbit logo disappears:

Release the button briefly (for less than 2 seconds). 

Hold the button again until they feel a second, longer vibration, which indicates the factory reset. 

[Gflann]

Hey Rich. Did this but now get a big x. Saying data not cleared, please sync and try again. 

Cannot sync as I cannot get the 4 digits on screen. 

I also cannot now reset any further. 

Any further help, would be appreciated. 

Thx

[Rich_Laue]

Doing a search of the term Data not cleared seems to get 1 of 2 answers.

One answer is to setup the tracker as a new device

The other is to try the factory reset again

The third is to contact Fitbit