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Need help with syncing

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I bought my Versa on a Saturday set up was easy enough worked fine Sunday. Woke up Monday and it wouldnt sync, tried a few times nothing. Removed the Versa from the my app, couldn't get it to pair again all day. Talked to Support had to reset the watch finally paired and synced. Woke up Tuesday and won't sync again. Went to the gym started the weights exercise and it wouldn't stay on, kept disconnecting, on the 3rd time of starting my exercise I seen the watch totally restarted. Watch still won't sync, clock face wont keep changes, and no signs of my exercise on the watch or app, no sleep syncing. It has to be the app or the firmware and it needs to be fixed ASAP. This is ridiculous that we pay this much money only to be met with all these problems, and these moderators offer nothing but the same fixes of restarting or resetting. You guys should at least tell us you are looking into the problem and coming up with a solution of an app fix or firmware fix. Obviously the restart or reset is not the solution if we are having to do it on a daily basis.

 

Moderator Edit: Clarified subject

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I agree with you. This has been one pain in the butt after the other. I finally got things to sort of work, the GPS still doesn't connect and most of the apps are useless. I'm only using this because my GF likes using the Fitbit ecosystem.

Sony Xperia XZ2
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