help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Versa 3 won't track my SpO2 data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-21-2022 11:43 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

‎01-21-2022 11:43 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

My Sp02 will not read at all. Brand new Versa 3. Any advice? I downloaded the app and clock face. It has been 3 days. Still says sleep to update. I was doing an online chat with fitbit to help. Now can't get back to that chat or even open a chat. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-22-2022 04:27 - edited ‎08-10-2023 03:57

‎01-22-2022 04:27 - edited ‎08-10-2023 03:57

Hi there, @Dengirl. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your new Versa 3.

I've seen you finally got to speak with our Support Team over the phone and they've already assisted you with this matter. If you continue having issues, please feel free to reach out to them again.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes