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New Versa not working

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‎02-27-2019 01:10

‎02-27-2019 01:10

I upgraded my Fitbit to a versa today, so already had the app etc set up on my iPhone X. I followed all the instructions for set up, but as soon as I take it off it’s charger(it’s fully charged), the Bluetooth drops out and it won’t work. I’ve tried all the trouble shooting tips like restarting my phone, turning blue tooth off and on, restarting my Fitbit etc. Does anyone have any other suggestions? I’ve got a feeling this happened when I originally set up my charge HR, but it was so many years ago I can’t remember the simple fix! Help please 🙂 

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‎02-27-2019 13:50

‎02-27-2019 13:50

Check this article and see if it helps

If you have trouble see this Article on Why cant I set up my Fitbit?

 

Also make sure no other Fitbits are near by as they do interfere with each other

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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