New Versa

[Debbie101]

Unable to set up my new Versa. I'm using an Android phone. When I click on Set up a device I select Add a new Device, I clicked on the Versa, and then set up your Fitbit Versa and I get nothing...…. It goes back to the screen where I selected set up a new device.

[NellyG]

What Android phone are you using? It may not be compatable with fitbits. 

HERE is a Help Article on set up problems.

[Debbie101]

Thanks for the reply. I have a Samsung Galaxy S8+ which is listed as a compatible device.  Any other suggestions?

[Heather-S]

Are you near your WiFi router?

[Debbie101]

yes