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New versa updating

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‎06-14-2018 02:26

‎06-14-2018 02:26

I got my versa yesterday and it has been updating since noon yesterday, so about 16 hrs. Why? Am I doing something wrong. I have tried to delete app and factory reset versa and still just updating. I would like to be able to use my watch.

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‎06-14-2018 02:43

‎06-14-2018 02:43

Clearly, the process is stuck. Waiting more won't help. 

Try to reset the watch (how to are on the forum) and see if you can run the update successfully. 

Hopefully, the "halfway" update didn't damage your device and you don't need to replace it. 

Currently using: Fitbit Versa, Fitbit Alta HR
Current Phone: OnePlus 6 running Android 8.1
Used: Fitbit Alta, Fitbit Blaze, Fitbit Flex
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