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Fitbit Versa won't sync

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‎06-09-2018 05:37 - last edited on ‎06-11-2018 04:32 by Moderator Alum

‎06-09-2018 05:37 - last edited on ‎06-11-2018 04:32 by Moderator Alum

Hi, my Fitbit Versa last synced to my iPhone at 10:30 this morning ... since then it will not sync. I have turned Bluetooth off and on and iPhone off and on but still not syncing. Any idea what might be wrong or what else I can do?

 

 

Moderator edit: subject for clarity

Best Answer
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3 REPLIES 3

‎06-11-2018 04:33 - last edited on ‎06-02-2025 09:51 by Fitbit Moderator

‎06-11-2018 04:33 - last edited on ‎06-02-2025 09:51 by Fitbit Moderator

It's great to welcome you @madge123.

Thanks for troubleshooting this by yourself. If your watch isn't syncing, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provided there.

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎06-11-2018 04:49

In response to AlejandraFitbit

‎06-11-2018 04:49

Hi

Thank you for coming back to me... I managed to get this sorted by resetting my Versa.... it then reconnected immediately and I was able to sync as I had been doing previously

Thanks

Amanda

Sent from my iPhone
Best Answer

‎06-14-2018 04:01 - last edited on ‎06-02-2025 09:51 by Fitbit Moderator

In response to madge123

‎06-14-2018 04:01 - last edited on ‎06-02-2025 09:51 by Fitbit Moderator

Those are great news @madge123, I am glad to hear that your Versa is now syncing. If you need anything else, do not hesitate to post it.

Keep the stepping up. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer