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No 4 digit code apears - new versa 3 device

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‎08-23-2022 10:07 - last edited on ‎12-18-2022 17:20 by Fitbit Moderator

‎08-23-2022 10:07 - last edited on ‎12-18-2022 17:20 by Fitbit Moderator

When I try to set up My new Fitbit versa 3 device I am afsked to Enter a 4 digit code. But the code dies not appear on the Watch - instead the same image apears on the Watch as on the phone (the one where you are supposed to enter the 4 digit code, so 4 - - - - and numbers, but no code). I have tried to update my phone, the app, reset the Watch etc. and now I dont know what more I can do.

Any suggestions?

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‎08-24-2022 01:49

‎08-24-2022 01:49

Hi @SunsetRunner - you can always chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

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