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No clock face

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‎12-31-2018 15:22

‎12-31-2018 15:22

I don't have any form of wi-fi so used Bluetooth to set up my Versa. Apparently this was done but I can only get the Fitbit Logo on the screen, nothing else will show up?

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‎12-31-2018 15:28

‎12-31-2018 15:28

@MentalM Have you tried rebooting your tracker by pressing and holding the left and bottom right buttons until Fitbit logo flashes? Also, could you please share your phone model and OS, just in case a further troubleshooting is needed?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-01-2019 09:58

In response to Marrrmaduke

‎01-01-2019 09:58

Hey @MentalM, welcome aboard! On the Fitbit app, did you make sure that the update was completed? Try to restart it as @Marrrmaduke said, then force sync it and let me know if you can see your clock face and all the stats on it. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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