help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No connection no notification ...Nothing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-30-2018 06:47

‎11-30-2018 06:47

I just bought two Fitbits for my wife and I, and I just started to regret. I should add that before I had  a Pebble time watch that was working flawlessly.

This is the first time that i see that I shall follow a procedure to restart phone and even the device connected to. Besides, I have the wrong phone (p8 lite. 2017) but I was warned when i wen to the compatibility list.

what do you plan to solve all common issues related to these products ?

 

Looking forward to your support,

Lionel

 

Best Answer
0 Votes
1 REPLY 1

‎11-30-2018 07:38

‎11-30-2018 07:38

This is what Fitbit says about the Huawei lite phones

Due to Bluetooth issues that prevent certain devices, like Fitbit devices, from syncing, our products aren't compatible with the following phones:

  • Huawei P8 Lite
  • Huawei P9 Lite
  • Huawei P20 Lite
  • Xiaomi Mi 6

So I assume they have no plans to make these phones compatable 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer