08-07-2018 01:49 - last edited on 08-08-2018 11:11 by AlejandraFitbit
08-07-2018 01:49 - last edited on 08-08-2018 11:11 by AlejandraFitbit
My Versa is synced properly. But I am not getting any notification on my device at all. I have restarted the device, reinstalled the app. No luck. I am using a S7 edge. I have tried several solutions in the forum. But none of them are apparently working.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
08-07-2018 03:09
08-07-2018 03:09
got the solution. Press and hold left side button. Put notification to on. Somehow it was turned off.
08-07-2018 03:09
08-07-2018 03:09
got the solution. Press and hold left side button. Put notification to on. Somehow it was turned off.
08-08-2018 11:13
08-08-2018 11:13
It's great to see you around @Sawan007.
Thanks for troubleshooting this by yourself, I am glad to see here that this issue has been resolved and appreciate the tip provided in order to fix this.
Let us know if you need anything else.
08-08-2018 20:57
08-08-2018 20:57
The above solution for the aforementioned person is not my solution as my notifications are turned on on my watch. I reviewed the help on making sure that your phone (Samsung S9) has all the permissions to allow the push of data (phone, SMS, etc.) and from what I can tell all of my settings are correct. I am not able to locate the permissions for each of the apps to send their notifications on my webpage. I have never received a phone notification since I bought my Fitbit Versa a few months ago. Going to need some more troubleshooting methods.
08-09-2018 06:40
08-09-2018 06:40
Great to see new faces @RichelleAura, welcome!
If you are having issues with your notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.
I hope this helps, let me know the outcome.