help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not getting calls/ text notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-29-2019 05:01

‎04-29-2019 05:01

Upgraded to a Versa a few weeks ago i'm not getting notifications when i get a call or text as they are happening. When i swipe down on my fitbit i can see all my notification including missed calls and text however i'd expect my fitbit to vibrate as im getting a call and it doesn't. I have turned on all notifications etc, dont know what else to do. Can anyone help? Thanks 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎04-29-2019 06:59

‎04-29-2019 06:59

I have also noticed that I am not getting notifications on my either. Calls, Texts, etc. Every once in a while I will get a notification about drinking water, but those random. I have tried turning all notifications off and then back on, etc. Nothing is helping.

Best Answer
0 Votes

‎04-29-2019 07:52

In response to TheresaHendley

‎04-29-2019 07:52

The messaging and notifications on the Versa are horrible. Everything I see says I have to use a new messaging app. I would think that Fit Bit should be able to make this work with the Samsung message app. Disappointing 

Best Answer
0 Votes

‎06-12-2019 10:00

‎06-12-2019 10:00

Not getting calls or texts

Best Answer
0 Votes