help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not pairing Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-17-2020 04:05

‎01-17-2020 04:05

Once again my Versa isn't receiving alerts from email or text. I have uninstalled, reset my Versa, turned off my Wifi and blue,  and restarted my b phone.  Extremely frustrated and tired of going through this.  No more Fitbit for me, Samsung from now on.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-17-2020 16:55

‎01-17-2020 16:55

I'm not sure what a b-phone is or why turn of the WiFi. As for pairing a fitbit, this can not be done by the user. 

I would give more help but I'm not sure what a b-phone is. 

Best Answer