Not received my refurbed Versa 2

[Beckiehogham]

• So kindly after my Fitbit breaking they said they would send me a refurbished versa 2 however a strap got delivered yesterday but no watch

Moderator edit: format. 

[Odyssey13]

Get back with them. 

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[Beckiehogham]

Thankyou on the phone with them now 

[AndreaFitbit]

Welcome to the Fitbit Community, @Beckiehogham and thank you for your assistance @Odyssey13. I'm sorry to hear you didn't receive your refurbished Versa 2. 

I checked your case and a specially trained representative will reach out to resolve the issue.

Thank you for your assistance @Odyssey13.

Keep on visiting the forums. 

[Beckiehogham]

All sorted not thanks but I don’t know how to delete the post. Thanks very
much

[Odyssey13]

@Beckiehogham  only a Fitbit Moderator can remove posts. Left here, your posts shows how to contact support and get results. Glad it's sorted for you now.

[AndreaFitbit]

Thanks  for getting back to us and I´m glad to hear that all is sorted @Beckiehogham. Would you like deleting a post?

Thanks for your advise @Odyssey13.

Keep on visiting the forums.