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Not received my replacement

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‎05-17-2019 01:27

‎05-17-2019 01:27

My versa stopped working within 9 months. I have raised a replacement request which is pending from past 1 month because Fitbit is not providing invoice to FedEx for cusom clearance.I am stuck between both the companies here and not getting my product. Support from Fitbit is worse.

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‎05-17-2019 06:28

‎05-17-2019 06:28

@Sweeety I am sorry to hear that. I flagged your post for Customer Support assistance.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎05-17-2019 06:49

In response to Marrrmaduke

‎05-17-2019 06:49

Welcome to the Forums @Sweeety. Hello @Marrrmaduke.

 

Thanks for bringing this up @Marrrmaduke. @Sweeety Thank you for sharing your situation with us.

 

At this moment I'd recommend that you continue talking with our support team via email as you have been doing thus far. I'm positive that they will be able to help you get everything in order. They are more capable of assisting you in your situation than we at the Forums.

 

Feel free to let us know if there are any other questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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