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Not receiving Gmail notifications

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‎10-22-2020 12:59 - last edited on ‎10-28-2020 16:08 by Fitbit Moderator

‎10-22-2020 12:59 - last edited on ‎10-28-2020 16:08 by Fitbit Moderator

Hi guys.I selected email option to sending new masages on my phone but I dont catch any masages from my gmail?what's wrong with it? 

 

Moderator Edit: Clarified subject

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‎10-28-2020 16:08

‎10-28-2020 16:08

Hello @sara.zarei90, welcome to the Community Forums, thanks for your post!

 

I appreciate the details that were shared in your post about the issue you're currently experiencing with the notifications feature of your Versa 2 with the Gmail app. To further investigate, can you please specify which phone are you using? Do you receive notifications from other apps and text messages from your phone? What about phone call notifications? I suggest you to check the information from our help article: : How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit from the Gmail app are correctly configured.

 

Looking forward to your reply.

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