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[Gilbert.]

Ik ontvang geen berichten van mijn Samsung 9 plus op mijn fitbit

Heb al dagen zitten zoeken maar niks lukt

Is de Samsung 9 plus te nieuw voor fitbit ?....

Moderator edit: updated subject for clarity

[SunsetRunner]

The Samsung S9 is not yet on the Approved Devices list and a lots of folks on here have reported problems with it, particularly with notifications.

[EdsonFitbit]

Welcome to the Fitbit Community @Gilbert. We currently aren't staffed to provide support in Dutch. We'll be happy to assist you in English, Spanish, German, French, Korean, Mandarin, Italian or Japanese while we work to provide support in additional languages.

If you are experiencing difficulties to receive notifications, please check out this article.

@SunsetRunner Thanks for your help.

If you have any questions, please let us know.

[Gilbert.]

Any idea when the Samsung 9+ will be approved for fitbiy

[EdsonFitbit]

@Gilbert. Thanks for your question.

At the moment, there is information about when will the Samsung 9+ be added to the list of compatible devices. Once any update be available it will be communicated as soon as possible.

Please keep in mind that even if your mobile device is not part of the list you can still be able to set up and sync your Fitbit Versa. If you have found any difficulties please follow our troubleshooting steps to resolve syncing issues.

Hope this helps. If you have any other question, please let me know.