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Not receiving notifications on versa 2

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‎08-06-2022 15:55

‎08-06-2022 15:55

I'm not receiving notifications and tried all the troubleshooting tips which didn't work. Any ideas what to try next?

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3 REPLIES 3

‎08-06-2022 16:06

‎08-06-2022 16:06

Having the exact same issue. Driving me crazy. Tried everything so far, even factory reset and still nothing. 

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‎08-06-2022 20:30

In response to Hev616

‎08-06-2022 20:30

There is a bug in the latest Fitbit App if you look at other posts of people having the same issue in the forums.

Author | ch, passion for improvement.

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‎08-06-2022 20:54 - edited ‎08-07-2022 05:08

‎08-06-2022 20:54 - edited ‎08-07-2022 05:08

If your device is within Fitbits specifications and you can still get the app from the play store, and you were effected by that last app update. Don't touch the Versa, remove the Fitbit app on your device, remove the Bluetooth settings, reinstall app. You shouldn't have to re-setup the device, just log back into your account and attempt sync, it should ask for permissions, goto notifications and it should ask for permission, once allowed notifications should work. This has worked for some, not all. 

Fitbit Ionic 72.1.15 (recalled), Fitbit Sense 128.6.17 and Pixel Watch 2 BW1A.250605.004.
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