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Not receiving notifications

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‎02-22-2019 14:26

‎02-22-2019 14:26

I have checked and double checked all my notifications are turned on.  I am no longer receiving text messages or getting phone call alerts.  Also, ever since I synced my versa to my phone, my driving notification is on 24/7 and I show it is not turned on, but the icon at the top of my text msgs is there and I have to constantly hit it to turn it off and it says it will be disabled for an hour.  I have no luck or success with electronics anymore... please help!!!

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2 REPLIES 2

‎02-22-2019 20:59

‎02-22-2019 20:59

Hi @JStanks  If your notifications are not coming through, the first thing to do is to check on the actual Versa to see if they are turned on. Do a long press of the left button and check (if you have fitbit pay enabled you will have to swipe to the left to get to the correct screen after the long press.

Also, what phone are you using? Is it on the Supported Devices List?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-23-2019 03:12

In response to NellyG

‎02-23-2019 03:12

I'm experiencing the same problem - only receiving FitBit notifications, nothing else.

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