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‎07-06-2020 04:08 - last edited on ‎07-06-2020 18:57 by Fitbit Moderator

‎07-06-2020 04:08 - last edited on ‎07-06-2020 18:57 by Fitbit Moderator

I have recently updated to Versa 2 as my old one stopped working. I never had any issues with notifications but I am not receiving any notifications on my Fitbit except incoming calls. I have searched settings and everything looks like it is on so not sure why it’s not working. 
many help would be much appreciated 

 

Moderator Edit: Clarified subject

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‎07-06-2020 18:57

‎07-06-2020 18:57

Hi @KMart, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you using with your new Versa 2? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps. 

 

Looking forward to your reply.

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