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‎01-18-2019 22:46

‎01-18-2019 22:46

Bought new Fitbit versa and tried to start it by downloading app. App hasn’t “searched” it for hours even after redownloading it, or turning Bluetooth on and off multiple times 

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‎01-18-2019 23:44

‎01-18-2019 23:44

What phone are you using? Is it on the Supported Devices List?

 

These these Help articles

 

HOW DO I SET UP MY TRACKER?
http://help.fitbit.com/articles/en_US/Help_article/1873

WHY CANT I SET UP MY TRACKER
http://help.fitbit.com/articles/en_US/Help_article/1872

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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