help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not showing steps or calories on app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-18-2018 13:46

‎08-18-2018 13:46

Screenshot_20180818-163521_Fitbit.jpg

 Ok who knows what is happening or how to fix this? My versa watch shows my calories and steps but my app no longer shows either.  If I press the arrow for the previous day on the app I can see it but won't see it on the actual day on the dashboard.  I have an Android Samsung Galaxy s8.   

 

Thanks!!

Best Answer
0 Votes
2 REPLIES 2

‎08-18-2018 17:47

‎08-18-2018 17:47

Please read the pink banner at the top of the page @claudia575

Best Answer
0 Votes

‎08-18-2018 17:50

‎08-18-2018 17:50

Same here but I have a iPhone! And it won’t go off when I get phone calls or txt messages

Best Answer
0 Votes