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Notification option hasn't updated

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‎09-12-2018 05:48 - last edited on ‎09-13-2018 09:05 by Moderator Alum

‎09-12-2018 05:48 - last edited on ‎09-13-2018 09:05 by Moderator Alum

Notification always has a red dot and hasn’t updated since May? Can anyone explain how to fix this?

 

 

Moderator edit: subject for clarity

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5 REPLIES 5

‎09-12-2018 09:04

‎09-12-2018 09:04

Not quite sure I fully understand. Can you post a screen shot?

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‎09-13-2018 09:06 - last edited on ‎09-10-2025 17:26 by Fitbit Moderator

‎09-13-2018 09:06 - last edited on ‎09-10-2025 17:26 by Fitbit Moderator

It's great to welcome you @KathyPro and @SunsetRunner thanks for the input.

I agree with our friend here, could you please be more specific about the issue you are experiencing, is it with the watch or Fitbit app? If you can, provide me with a screenshot by following the instructions provide in this post.

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-07-2019 14:44

In response to AlejandraFitbit

‎01-07-2019 14:44

I have the problem with the red dot too. It is on the Fitbit app and refuses to go away. Can't figure how to send a screenshot. Bottom of the app is a line with dashboard, challenges etc. At the end is notifications with a red dot partly over it. 

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‎01-07-2019 17:22

In response to RitaMc1960

‎01-07-2019 17:22

If you figure out how to get rid of it and get the notifications back let me know too please! 😊

Sent from my iPhone
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‎01-09-2019 08:02

In response to KathyPro

‎01-09-2019 08:02

My notifications were working other than the red dot always was on. I finally got rid of it by uninstalling the app from my phone and reinstalling it. You wont lose any of your previous data. Hope it helps!

Sent from Mail for Windows 10
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