06-07-2021
21:54
- last edited on
06-08-2021
06:02
by
MarreFitbit
06-07-2021
21:54
- last edited on
06-08-2021
06:02
by
MarreFitbit
Message says notifications not available at this time. Restart phone to get notifications. Have done that several times and still saying the same thing. Any suggestions what to do next to get my notifications.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
06-08-2021 06:05
06-08-2021 06:05
Hi there, @Kattaloo. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out.
If you're getting this error message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.
However, if you have a Huawei phone you can try the following steps:
Note that you may see a message on your phone related to power consumption and apps scanning in the background. If you follow the steps in this message, the Fitbit app can’t run in the background and certain features may not work properly. Repeat the steps above to enable the Fitbit app to run in the background.
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-08-2021 06:05
06-08-2021 06:05
Hi there, @Kattaloo. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out.
If you're getting this error message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.
However, if you have a Huawei phone you can try the following steps:
Note that you may see a message on your phone related to power consumption and apps scanning in the background. If you follow the steps in this message, the Fitbit app can’t run in the background and certain features may not work properly. Repeat the steps above to enable the Fitbit app to run in the background.
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-08-2021 09:16
06-08-2021 09:16
Thank you so much
ur my life saver
06-08-2021 11:42
06-08-2021 11:42
Hey, @ace76. Welcome to the Community Forums. It was my pleasure! 😊 I'm glad to hear the steps provided above have worked for you.
I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.
Have a nice day.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-15-2021 15:16
06-15-2021 15:16
That doesn't works i made It several times
06-17-2021 08:47 - edited 01-02-2024 05:15
06-17-2021 08:47 - edited 01-02-2024 05:15
Hi there, @Valydriver. Welcome on board. Thanks for for trying the tips and recommendations I've shared above.
If you're getting this error message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.
Have a nice day.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...