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Notifications are not coming through my Versa

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‎02-25-2022 23:42 - last edited on ‎02-26-2022 03:49 by Fitbit Moderator

‎02-25-2022 23:42 - last edited on ‎02-26-2022 03:49 by Fitbit Moderator

My notifications just stopped showing up on my versa watch and I can't get them back. Any help?

 

Moderator Edit: Clarified subject

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9 REPLIES 9

‎02-26-2022 04:08 - edited ‎06-10-2023 10:25

‎02-26-2022 04:08 - edited ‎06-10-2023 10:25

Hi there, @KaylaHigg. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact them back so they can continue assisting you.

Maria | Community Moderator, Fitbit


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‎02-26-2022 07:02

In response to MarreFitbit

‎02-26-2022 07:02

Same thing with mine

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‎02-26-2022 07:09

In response to SunsetRunner

‎02-26-2022 07:09

@ronnielonoff on Twitter and send a message to your support team…but no answer!!!

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‎02-26-2022 09:40

In response to MarreFitbit

‎02-26-2022 09:40

I had a Garmin for 5 years prior to the Fitbit Versa 2 and never had an issue. If Fitbit Support cannot be of assistance, I guess I will return this and go back to Garmin. It’s all on Fitbit at this point!

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‎03-04-2022 16:16

‎03-04-2022 16:16

If your issue was resolved, can you please post your solution?? My watch quit notifying me 2 days ago and I need help. 

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‎03-10-2022 12:25

In response to MarreFitbit

‎03-10-2022 12:25

  • I have the same problem and spend an hour talking with the support team. They were nt able to resolve the problem but said they will work on it??.  I did a factory reset and it worked for 2 days.  Very frustrated with the versa 2

 

 

 

 

 

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‎03-11-2022 06:04

In response to Margaretloki

‎03-11-2022 06:04

My problem is now solved. I followed instructions someone posted when using huawei phone. now working and receiving all notfications😊🤞

 

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‎03-11-2022 06:11 - edited ‎03-11-2022 06:12

In response to Margaretloki

‎03-11-2022 06:11 - edited ‎03-11-2022 06:12

Can you post the link to the steps, or share the wealth of knowledge?? 

I flat out quit wearing my watch since I got tired of removing it from the app, deleting the app, powering off the phone and watch, re-syncing it all again and again. 

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‎03-11-2022 14:29

In response to GeorgiaJ1986

‎03-11-2022 14:29

It's usually to do with battery saving functions in your phone, you need to dig into the fitbit app settings and make sure any battery saver options are turned off I have found. Usually a long press on the app then you can select app settings. Unfortunately with my Xiaomi phone with the new Android 12 the battery saver feature isn't shown in that menu any more and I had to dig deeper into the phone settings to find it for the fitbit app

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