10-11-2018 08:43
10-11-2018 08:43
Help!
I've had the fitbit versa since June 2018, its been working like a dream, until now.... I've just updated my phone to Huwaei p20 pro and since then I'm missing calls, notifications etc.
I've synced my watch to my phone so steps and everything else are working just fine.
I keep re setting bluetooth, turning off notification's and back on again, most things I try seem to work for a few hours but then it drops connectivity and tells me to re start my phone and turn off bluetooth to activate notifications again.
I've even re installed the app to see if that works... I'm out of ideas and its really frustrating me now.
Is anyone else having the same trouble as me?
Thanks
10-12-2018 00:49
10-12-2018 00:49
There seem to be quite a lot of posts where people are having notification issues with the P20 Pro.
This thread is typical and offers a few things to try: https://community.fitbit.com/t5/Android-App/No-notifications-on-my-Huawei-P20-Pro/m-p/2650677
Note that this phone is not on fitbit's list of supported devices at www.fitbit.com/devices so it may not be possible to get it working properly.
10-19-2018 00:56
10-19-2018 00:56
Thank you, tried that!
Its hit and miss, I have just got used to restarting my phone for now, its a pain. But i love the watch and phone they just don't love each other....
Thanks again