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Notifications feature not working on Versa 2

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‎12-06-2020 12:14 - last edited on ‎12-06-2020 18:55 by Fitbit Moderator

‎12-06-2020 12:14 - last edited on ‎12-06-2020 18:55 by Fitbit Moderator

I am getting my notifications on my phone and they show up in the notifications area on my fitbit but It doesn't buzz or show me the notifications when I get them and I have tried fixing my vibration setting and that didn't do anything and I have a fibit versa 2 I think please help me figure this out I have done everything to try but nothing is working 

 

Moderator Edit: Clarified subject

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‎12-06-2020 18:55

‎12-06-2020 18:55

Hi @Heather.edgar65, welcome to the Community Forums.

 

I appreciate the details that were shared in your post and for trying some troubleshooting steps before posting over here. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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