10-27-2020
13:40
- last edited on
10-28-2020
10:46
by
DavideFitbit
10-27-2020
13:40
- last edited on
10-28-2020
10:46
by
DavideFitbit
My notifications (WhatsApp/calendar/phone) are not showing on my Versa. After deleting and reinstalling it usually works for 2-3 days then stops again. I've also tried deleting the data in settings works for a few days, then same issue. I'm using a Huawei p30 pro mobile device.
Moderator edit: format
10-28-2020 10:45
10-28-2020 10:45
Hello @tmcvey077, it's good to see you around in the forums for the first time.
Thank you for all the information you've provided about your Versa watch that is not receiving the notifications.
Before considering other options, please make sure to check all the necessary requirements and if you already tried all the steps listed here to resolve problems with notifications. If you continue to experience the same problem, please try to disable and then set up your notifications again.
In addition, please make sure that your phone is listed here as a compatible device to sync with the Fitbit app.
Please keep me posted.
11-01-2020 08:13
11-01-2020 08:13
Good afternoon Davide, thanks for getting back to me. The notifications worked from 28 Oct until yesterday. I've followed every step you kindly supplied and to date still have no notifications coming through. I carried out a test call notification which worked, in addition the weather and agenda is displaying on the watch. I therefore have no idea what to try next apart from wait a few days and see if it works again.