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Notifications not working on Versa 2

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‎03-06-2021 15:16 - last edited on ‎03-09-2021 13:49 by Fitbit Moderator

‎03-06-2021 15:16 - last edited on ‎03-09-2021 13:49 by Fitbit Moderator

Hi,

I'm using Huawei P30 for my Versa 2 which I bought yesterday and I'm having problems with receiving notifications, it worked but then I got message "notification service not running, reboot your phone" but that doesn't work, I deleted data on my phone.logged back into fitbit app and then i happened again and not working, I don't know what to do here, thanks!

 

Moderator Edit: Clarified subject

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‎03-07-2021 10:35

‎03-07-2021 10:35

Hi @PetraZee99, welcome to the Community Forums. 

 

Thanks for the information provided about this situation with your Versa 2. I was able to confirm that you area already in contact with the Support team, I suggest keeping an open communication with them if you need further assistance. 

 

See you around. 

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