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Notifications sync

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‎07-25-2018 00:09

‎07-25-2018 00:09

I can't receive notifications on my Fitbit Versa. I bought this watch a few days ago and it was working fine until the Fitbit app told me to restart my phone to receive notifications, I did this and it started working fine again. 10 min later, same thing happened, so, I do it again, and it's fine. But it's happening again. I paid for a watch that can do it all, not a watch that can't. Please tell me how to fix this, it's really frustrating me. 

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3 REPLIES 3

‎07-25-2018 00:22

‎07-25-2018 00:22

It sounds more likely a phone incompatability problem. What phone are you using?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-25-2018 00:26

In response to NellyG

‎07-25-2018 00:26

Oppo R9s+. It's on Android 6 so it should work. 

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‎07-25-2018 03:27

In response to Citizen0

‎07-25-2018 03:27

Well it is not on the Supported Devices List and I suspect that is why you are having problems with Notifications. Often with unsupported phones most things work, but notifications seems to be a feature that struggles when the phone isnt quite compatable. All you can donreally is try all the troubleshoots in THIS Help Article. I hope you can get it to work.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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