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Problem with Versa Screen

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‎01-16-2019 08:59

‎01-16-2019 08:59

When I turn on my Versa, the screen is heavily pixelated and then lines run through the screen and the screen freezes and becomes bands of color. Then the display only takes up the top half of the screen. It is fully charged and has been restarted 5+ times.

 

I've had so much trouble with this Versa. I'd rather go back to a simpler Fitbit.

 

How do I fix this???

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‎01-16-2019 13:57

‎01-16-2019 13:57

Welcome to the forurms

 

Something is wrong and you need to contact support

 

Contact
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

Hope to see you around the forums! Join in on the discussions forums!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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