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Problems with Versa

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‎11-01-2019 17:22

‎11-01-2019 17:22

Anyone else going through Versas like water?  I bought mine November 22, 2018 and in August the battery essentially died.  After some back and forth, they finally sent a replacement.  Now, a mere 2-3 months later, the replacement is not working.  It’s charged but the face is now just black. Nothing.  When I contact Fitbit, I get the robot responses that are useless.  Does this scenario sound familiar to anyone else?

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‎11-01-2019 18:09

‎11-01-2019 18:09

After updating to the new iOS my battery life depleted to about 6 hours between charges. After charging tonight it’s dead in the water. None of the reset options seem to work and it won’t turn on. I haven’t had issues until now but when you spend upwards of $200 on a device you expect it to have a long life. 

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