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‎07-12-2018 23:45 - last edited on ‎07-16-2018 07:57 by Moderator Alum

‎07-12-2018 23:45 - last edited on ‎07-16-2018 07:57 by Moderator Alum

Good morning I have had my Versa for 5 days recharged yesterday now when I turn my wrist to look at time, etc., it doesn’t appear on screen unless I press button , can anybody help please 😊

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎07-13-2018 01:32

‎07-13-2018 01:32

It sounds as ifbthe screen wake feature has turned itsself off somehow. Easily fixed. Press any button to getvthe screen awake, then give a long press on the left hand button (the 'back' button) and another screen comes up on that screen will either be fitbit pay or Screen Wake and Notifications. Swipe to find the correct screen and change ths screen wake setting to auto if it is on manual. Let us know if that fixes it.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-15-2018 01:44

In response to NellyG

‎07-15-2018 01:44

Thankyou for your advice sorted 😀

Sent from my iPhone
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‎07-16-2018 07:59

In response to Staceykm

‎07-16-2018 07:59

Great to see you around @Staceykm and @NellyG thanks for stopping by.

 

It's awesome to see here that your issues has been resolved. If there is anything else we can do for you, do not hesitate to post it.

 

Keep the stepping up! Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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