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‎09-05-2019 02:12 - last edited on ‎09-07-2019 10:09 by Fitbit Moderator

‎09-05-2019 02:12 - last edited on ‎09-07-2019 10:09 by Fitbit Moderator

Hi, my Versa has stopped lighting up with motion, I constantly have to press the button. The screen is fine and everything else working great, it’s just the motion screen activation has stopped, I have charged it to fill charge overnight and still not working today. Can anybody help? I have tried holding down the side buttons and restarting. Watch is less than 12months old. Many thanks in advance! Amy

 

Oh my gosh my quick view had turned off. Sorry, ignore my question! I have no idea why it was off but problem solved!

 

 

Moderator edit: merged reply

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‎09-07-2019 10:08

‎09-07-2019 10:08

@AmyDean welcome to our Fitbit Community! By the way, I'm sorry for the late response. However, I'm so glad to hear that you managed to resolved the issue. Thank you for posting the update here.

 

As a side note, I'd like to share the Versa's manual so you can learn its features and get the most out of it.

 

Don't hesitate to get back if you have any questions! 😀

JuanJo | Community Moderator

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