02-05-2020 08:31
02-05-2020 08:31
Best Answer02-05-2020 09:17
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-05-2020 09:17
Sorry @Its_J3ssss without knowing the phone model we can't help with why the phone is not sending notifications.
Maybe the help docs.
Best Answer02-05-2020 09:20
02-05-2020 09:20
Best Answer02-05-2020 09:34
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-05-2020 09:34
So it is not a case of the subject of the thread in that absolutely no notifications are being received.
It however is a case of the known issue of some S10 users not receiving text messages that Fitbit is working on finding the cause and then a solution. It would be so much easier if this affected every S10 user.
A quick search of the Android Forum will bring up more users with this.
Have you checked the Fitbit app and phones notification permissions?
Best Answer