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Re: Versa Suddenly stopped working.

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‎01-02-2020 16:35

‎01-02-2020 16:35

My Versa is a year old also and it suddenly stopped responding a few hours ago, it froze & wouldn't shutdown. I finally got it to power off but now it's completely dead. It won't charge and the lights on the back are off. I don't even shower with my fitbit on so now I'm concerned.

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‎01-02-2020 17:35

In response to SunsetRunner

‎01-02-2020 17:35

Hi @SunsetRunner , nice to see you around! Thank you for informing us about this thread!


@SunsetRunner , a warm welcome to the Community! Thank you for your detailed post. I moved your inquiry here as your situation was different from the other member. 

 

If you haven't  done so please try plugging in your Versa for at least 30 minutes and then restart it.

 

Let me know how it goes!

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎01-02-2020 16:42

‎01-02-2020 16:42

Hi @SunsetRunner , I flagged your post to the Moderator Team. One of them will contact you via this topic, so keep a close eye in it. Regards kuzibri

Best Answer

‎01-02-2020 17:35

In response to SunsetRunner

‎01-02-2020 17:35

Hi @SunsetRunner , nice to see you around! Thank you for informing us about this thread!


@SunsetRunner , a warm welcome to the Community! Thank you for your detailed post. I moved your inquiry here as your situation was different from the other member. 

 

If you haven't  done so please try plugging in your Versa for at least 30 minutes and then restart it.

 

Let me know how it goes!

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎01-02-2020 21:11

In response to JuanFitbit

‎01-02-2020 21:11

I tried turning it on after letting it charge for 30 minutes as recommended
but it still doesn't work.
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‎01-03-2020 08:46

In response to JuanFitbit

‎01-03-2020 08:46

I tried again this morning, charging my Versa & then restarting it and it finally came back on. Thank you!

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