Re-starting step count

[G-M5]

The Fitbit continued counting steps from the previous day instead of re-starting at midnight. What to do?

[ACG]

Hello @G-M5

Some Versa's are giving us ghost steps meaning they record steps while charging. 

Is this what happened to you

Hoping Fitbit engineers will have a fix soon for this. 

[G-M5]

Thanks for your comment. However, this did not happen while charging. It just never reset so the steps have been counting for 24 hrs instead of resetting at midnight. 

[ACG]

Also, there is a flaw that ghost steps occur on the versa. See the pinned first post for more information on the Versa front page. 

[Rich_Laue]

@G-M5 was the versa turned off overnight? Where you traveling across a timely need around midnight? 

[G-M5]

Great questions... no, we were not traveling across time lines. I did not turn the versa off overnight.

Please forgive my iSpelling
Sent from my iPhone

[NellyG · Accepted solution]

@G-M5 thisnhappens woth trackers from time to time. Restart your Versa several times and hopefully it wont happen again tonight. You cant fix it not resettng last night unfortunately.