05-27-2018 07:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-27-2018 07:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I am receiving simplified sleep tracking again for the past several days. I had turned the sensitivity from Sensitive to Normal, i wear my Versa snuglay, my sleep was over 3hrs, and have never used the Start Sleep feature. Is there a current issue with Sleep Tracking?
Answered! Go to the Best Answer.
Accepted Solutions
05-27-2018 16:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-27-2018 16:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I’ve had this problem since I bought mine a few days ago as well... it tracks my heart rate fine all day and is snug so I don’t see why I need to loosen it and wear it 2” further up my arm at night to get it to track properly.
05-27-2018 16:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-27-2018 16:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I’ve had this problem since I bought mine a few days ago as well... it tracks my heart rate fine all day and is snug so I don’t see why I need to loosen it and wear it 2” further up my arm at night to get it to track properly.
06-18-2018 13:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-18-2018 13:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
How did you resolve this as I’m having the same problem?
06-18-2018 20:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-18-2018 20:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I do know you can change your sleep sensitivity in settings - I had mine on Sensitive and their Customer Service said to toggle to Normal.
08-31-2018 14:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-31-2018 14:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Are you using ‘do not disturb’ on your phone whilst sleeping, so you do not get message notifications? I’ve only had my versa 8 days but after being so fustrated at being told ‘how to wear my fitbit correctly’ from fitbit, ive narrowed it down to this glitch. I do not adjust anything else and everytime I do not use ‘do not disturb’ on my phone I receive full sleep analysis. Everytime I switch it on I only get simplified sleep ☹️ I use an Apple iphone 8. It’s worth just adjusting one thing per night to see if you can narrow it down to what seems to be causing the issue. Good luck!
