02-21-2020 22:56
02-21-2020 22:56
Good morning, i have a passcode on my fitbit versa smart watch and it asks for it every few minutes (which is so annoying) so i would like to remove it but dont know how to, i have looked on my account but am unable to see where to do it. Thank you in advance for any advice
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02-22-2020 00:57 - edited 02-22-2020 01:01
02-22-2020 00:57 - edited 02-22-2020 01:01
Hi @Suzanww, welcome to the community.
You need to open the fitbit app on your phone - make sure the today tab is selected at the bottom of the screen - tap on your profile picture (top left corner) - tap on Versa 2 - scroll down the page and tap on device lock - select "Enabled for Fitbit pay only" (if you have fitbit pay enabled), overwise select disable.
You might find this help article regarding device lock useful (here).
02-22-2020 00:57 - edited 02-22-2020 01:01
02-22-2020 00:57 - edited 02-22-2020 01:01
Hi @Suzanww, welcome to the community.
You need to open the fitbit app on your phone - make sure the today tab is selected at the bottom of the screen - tap on your profile picture (top left corner) - tap on Versa 2 - scroll down the page and tap on device lock - select "Enabled for Fitbit pay only" (if you have fitbit pay enabled), overwise select disable.
You might find this help article regarding device lock useful (here).
02-22-2020 01:01
02-22-2020 01:01
If you are not using Fitbit pay. Then there is no need for a pin.
02-22-2020 01:05
02-22-2020 01:05
05-03-2020 06:28
05-03-2020 06:28
Where is the choice for disable? I don't see it.