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Replacement process Versa

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‎10-17-2018 23:53 - last edited on ‎01-06-2022 03:34 by Moderator Alum

‎10-17-2018 23:53 - last edited on ‎01-06-2022 03:34 by Moderator Alum

Anyone have any experience with returning a Versa. I reported an issue with the battery 3 weeks ago and began the process of returning for a replacement. I have shot been let informed about what is happening and have had to send emails chasing this up. I find this totally unacceptable.

 

 


Moderator edit: subject updated for clarity

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‎10-18-2018 03:19 - last edited on ‎01-06-2022 03:34 by Moderator Alum

‎10-18-2018 03:19 - last edited on ‎01-06-2022 03:34 by Moderator Alum

Fitbit support is in overload.  You have little choice except to keep emailing and wait.

 

 

Moderator edit: format

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‎10-18-2018 03:22

In response to GreginJaxFL

‎10-18-2018 03:22

Doesn't fill me with confidence that I have bought the right device for me.

 

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‎01-27-2019 12:13

In response to cah68

‎01-27-2019 12:13

Same is happening with me . I thought of buying it for my family too . But I am not going to make the same mistake again

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