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Restart my versa 3

‎01-10-2026 16:48

‎01-10-2026 16:48

My versa 3 has been off since 25 November 2025 I can’t restart it 

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‎01-10-2026 20:24

‎01-10-2026 20:24

Hi @Demon8 - place on charge for 2 hours. Check to make sure it doesn't get hot, and if it doesn't start it may be due to a faulty charge cable, a common problem, check carefully the 4 pins are equally prominent (new ones can be bought online if necessary).

It is important to note anything special that happened on or before November 25th that caused it to stop working.

 

Author | ch, passion for improvement.

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‎01-11-2026 09:34

In response to Guy_

‎01-11-2026 09:34

Hi @Demon8 and welcome to the community. 

I appreciate your message, and I'm sorry to hear that your Versa 3 is not restarting. As @Guy_ suggested (I always appreciate the support), place your Versa 3 on charge. 

You can find here the procedure to attach the charging cable to your Fitbit device: Sense series, Versa 3, and Versa 4.

Here are some tips for charging your Versa 3: What are some tips for charging my Fitbit device?

After the charging time, try to perform a restart: How do I restart my Fitbit device?

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎01-14-2026 14:38

‎01-14-2026 14:38

My Versa 3 has died No longer a Fitbit owner Thanks everybody 

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