help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I return my Versa 2?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-09-2023 18:45 - last edited on ‎01-28-2024 09:37 by Fitbit Moderator

‎11-09-2023 18:45 - last edited on ‎01-28-2024 09:37 by Fitbit Moderator

Hi Google and Fitbit, my name is Kevin and I am trying to return my FitBit Versa 2 and I tried using your ChatBot Feature (supposedly spoke with Earl) I got no where he redirected me to a return section of Fitbit's website which I didn't have an Order Number or an email address to associate with an order. If I had more room I would tell you more..

 

Moderator Edit: Clarified subject and updated label

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-10-2023 06:03

‎11-10-2023 06:03

Fitbit has a 45 day return period. They stopped selling the Versa 2 I'm gonna guess around a year ago now? You didn't buy a Versa 2 directly from Fitbit any time recently. 

Best Answer
0 Votes