help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Return Policy

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-23-2020 01:30

‎05-23-2020 01:30

How do I request for a return authorization number? I click where the website tells me to but then shows another page that is unavailable. Is there an email I can contact directly?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-23-2020 07:51

‎05-23-2020 07:51

Look in the top right corner, tap your photo for a slide out menu, then tap Contact Fitbit.

Best Answer
0 Votes