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Samsung Note 8 and Versa - issue with notifications

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‎06-26-2019 05:36 - last edited on ‎06-27-2019 14:57 by

‎06-26-2019 05:36 - last edited on ‎06-27-2019 14:57 by

Does anyone have any idea why all of a sudden notifications are not showing up? I have a Note8 and I get notifications for a short period of time then they just stop. Then I'll get the same notification multiple times. Then they stop again. This is very frustrating.

 

Thanks in advance for any help.

 

 

Moderator edit: subject for clarity

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‎06-27-2019 14:59

‎06-27-2019 14:59

Welcome to the Fitbit Community @rxblankenship.

 

Thank you for sharing the difficulties you're experiencing with receiving notifications on your Fitbit Versa from your Samsung Note 8. I am sorry to hear you are going through this situation. Thank you for your efforts to resolve this. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. 

 

If you have any questions, feel free to let me know.


 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-28-2020 00:01

In response to LiliyaFitbit

‎06-28-2020 00:01

I am currently having this issue and I have tried everything under the Sun. Everything on the fit bit help sites, everything through the app, all the suggestions on these forums and outside forums. Nothing is helping or working. I've refreshed and reset and I'm about to tear my hair out. It's practically got me in tears. 

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‎06-28-2020 14:19

In response to tsafir

‎06-28-2020 14:19

Welcome to the Fitbit Community, @tsafir.

 

Thank you for joining the thread and sharing that you're experiencing the same issue. I am sorry that you are going through this situation, I totally understand how you are feeling. Thanks for trying to resolve this and I am here to assist you. I would like to confirm if you've followed the complete troubleshooting instructions at Why are notifications delayed or missing?

 

If the issue persists, please let me know your phone's model and OS version. 

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-28-2020 19:37

In response to LiliyaFitbit

‎06-28-2020 19:37

Yes I actually followed it through twice to make sure I wasnt missing anything. I also tried everything on this list here: https://www.google.com/amp/s/thedroidguy.com/fitbit-versa-notifications-are-delayed-or-missing-fitbi...

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