Screen flickers

[EGPK]

For the last few days my Versa's face has been flickering and sometimes jumping around or having stray pixels.  It is also needing to be charged more often.  It still works and syncs.  Is there a way to fix this issue?  I have tried restarting it.

https://youtu.be/pIlitN4rnEo

[Marrrmaduke]

@EGPK Try performing a factory reset. This will wipe your Versa, so please sync first. You will also need to delete your tracker from the Fitbit account (in the Fitbit mobile app) and your Paired Devices list in your phone Bluetooth settings. You can perform factory reset by going to Settings on your Versa, scrolling down to About and tapping Factory Reset. Once Versa resets to factory defaults, you will need to set it up again by adding it as a new device in the Fitbit mobile app. If this fails, I'm afraid you might have to reach out to Customer Support to guide you through the next steps.