Screen on Fitbit Versa Lite not working

[LukeBuchanan]

Hello, my screen has not been working after a workout a few months ago. I suspect that some of my sweat got into it but I am still not sure on that. It started out as some of the screen on the right side being discolored and after a little while longer, the screen just stopped working. I tried restarting the watch but that didn’t work. Right now the screen can turn on but only a small sliver of the right side of the screen turns somewhat on. If someone could help me that would be great.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@LukeBuchanan, welcome to our Fitbit Community. I'm sorry to hear that your Versa Lite screen stopped working properly. By the way, thank you for troubleshooting this issue before contacting our forums.

I'd like you to try changing the clock face to one developed by Fitbit, not a third party clock face and see if the display gets fixed.

Keep me posted on the outcome.

[LukeBuchanan]

Hello, I forgot to mention that I disconnected my Versa lite from my account and cannot get any information to pop-up on the screen to reconnect it. Sorry for not telling that part. 

[JuanJoFitbit]

@LukeBuchanan, thank you for getting back and providing more details about the issue.

Due to this, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.